Effective Date: 02/02/2025
Thank you for shopping with Daalas.com! We strive to get your resin art supplies to you as quickly and efficiently as possible. Below are the details of our shipping policy to ensure a smooth and transparent experience when you order from us.
1. Order Processing Time
All orders are processed and shipped within 2-3 business days of receiving payment. Please note that this does not include weekends or holidays. Orders placed on weekends or holidays will begin processing on the next available business day.
2. Shipping Methods & Delivery Times
We offer various shipping options to suit your needs. Shipping timeframes will depend on the carrier and your location. The delivery times provided are estimates and can vary based on factors such as weather, customs (for international orders), and the shipping carrier.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight and destination of your order. We strive to provide competitive shipping rates to ensure the best value for you.
4. Shipping Address
Please ensure that your shipping address is entered correctly at the time of purchase. Daalas.com is not responsible for delays or undelivered packages due to incorrect or incomplete shipping information provided by the customer.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email (or SMS, if opted) so you can monitor the status of your shipment. Please allow 24-48 hours for tracking information to update after receiving your shipping confirmation.
6. Shipping Delays
While we do our best to ship orders promptly, we cannot be held responsible for shipping delays caused by external factors such as weather, customs procedures, or delays with the carrier. If there is a delay with your shipment, please contact the shipping carrier directly for further information.
7. Shipping to P.O. Boxes and APO/FPO Addresses
We do offer shipping to P.O. Boxes and APO/FPO addresses. However, please note that certain carriers may not be able to deliver to these addresses, and shipping times may vary.
8. Lost or Stolen Packages
Once your package is marked as “delivered” by the shipping carrier, we are not responsible for lost or stolen items. If you believe your package has been lost or stolen, please contact the carrier directly to open an investigation. If you have any concerns, please reach out to our customer service team at daalas.store@gmail.com, and we will assist you where possible.
9. Changes to This Shipping Policy
Daalas.com reserves the right to update or change this shipping policy at any time. Any changes will be reflected on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this shipping and delivery policy, please contact us at Email: daalas.store@gmail.com or Phone: 9072762330
Address: Daalas Resin Store
Seethamount PO
Pulapally, Wayanad, Kerala
