At Daalas.com, we take great care in offering high-quality resin art supplies to our customers. Please note that by placing an order with us, you are agreeing to the following Refund and Cancellation Policy. We aim to ensure that all transactions are clear and transparent, and we encourage you to read this policy thoroughly before completing your purchase.
1. No Returns
Due to the nature of our products, we do not accept returns on any items. All sales are final. We recommend carefully reviewing your order before completing your purchase to ensure you are selecting the correct items.
2. No Refunds
Once an order is placed and payment is processed, we do not offer refunds. This includes any situations where the customer changes their mind, orders the wrong item, or no longer wishes to receive the product. Please make sure that your order details are accurate before submitting your purchase.
3. No Order Cancellations
Once your order is placed and confirmed, we are unable to cancel or modify it. Please ensure that you have reviewed your order carefully before completing the purchase.
4. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at daaala@gmail.com or 9072762330,within 48 hours of receiving your order. AN opening video is also must for such issues. We will assist you in resolving the issue by offering a replacement or, if applicable, a store credit. Please provide videos and photos of the damaged or defective items to help us process your request efficiently.
5. Exceptions
In rare cases, we may make exceptions to this policy for special circumstances. Please contact us at daaala@gmail.com if you feel that an exception should be made, and we will review your request on a case-by-case basis.
6. Changes to This Policy
Daalas.com reserves the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at Email: daalas.store@gmail.com or Phone: 9072762330
Address: Daalas Resin Store
Seethamount PO
Pulapally, Wayanad, Kerala
